BACK ORDERS, RETURNS AND WARRANTY CLAIMS Back orders: Certain items are becoming difficult to obtain at the moment due to increased demand in the USA. If you order a product which is currently on back order we will contact you about your order options. Returns & Warranty: In the unlikely event you have a problem with a product or purchase from us. Please follow these instructions . 1. In the first event please contact us on the above numbers. 2. Please return all products with original packaging if possible to my home address, with your name and address and invoice number enclosed in package.